Privacy Policy

Privacy Policy

Limbic Entertainment GmbH

Last updated: 15 July 2026 | Effective from: 15 July 2026

This Privacy Policy explains how Limbic Entertainment GmbH processes personal data through its website and through Corsair Cove, including optional in-game analytics and technical telemetry.

Contents

  1. Controller and contact details
    II. General information on data processing
    III. Your data protection rights
    IV. Contact by email
    V. Website hosting and server logs
    VI. In-game data processing – Corsair Cove
    VII. Changes to this Privacy Policy


I. Controller and contact details

The controller responsible for the processing described in this Privacy Policy is:

Limbic Entertainment GmbH
Robert-Bosch-Straße 11a
63225 Langen
Germany

Telephone: +49 (0)6103 5019780
Email: info@limbic-entertainment.com
Website: www.limbic-entertainment.com

Questions and requests about the processing of personal data can be sent to the email address above.


II. General information on data processing

1. Scope of processing

We process personal data only where necessary for the purposes described in this Privacy Policy and where a lawful basis under applicable data protection law exists.

Personal data includes information that identifies you directly, as well as pseudonymous identifiers, online identifiers, and technical or usage data that can distinguish a device, installation or user over time.

2. Legal bases

  • 6(1)(a) GDPR – consent, where you have made a voluntary and informed choice.
  • 6(1)(b) GDPR – performance of a contract, or steps taken before entering into one.
  • 6(1)(c) GDPR – compliance with a legal obligation.
  • 6(1)(f) GDPR – our or a third party’s legitimate interests, provided your interests and fundamental rights do not override them.

3. Retention and deletion

We keep personal data only as long as necessary for the relevant purpose, unless a longer period is required by law or needed to establish, exercise or defend legal claims. Specific retention periods for in-game data are stated in Section VI.

4. Recipients and service providers

We may use service providers for hosting, technical operations, analytics, diagnostics, security and support. Where a provider processes personal data on our behalf, we require appropriate contractual and security safeguards. A provider may act as an independent controller for processing it performs for its own purposes under applicable law and its own privacy documentation.

5. International transfers

Where personal data is transferred outside the European Economic Area to a country without an adequate level of data protection, the transfer is based on an applicable safeguard, such as the European Commission’s Standard Contractual Clauses, with supplementary measures where required.


III. Your data protection rights

Subject to the conditions of the GDPR, you have the following rights:

  • Access – to confirm whether we process your personal data, and to receive information and a copy of that data.
  • Rectification – to have inaccurate data corrected and incomplete data completed.
  • Erasure – to request deletion where the data is no longer required, consent has been withdrawn and no other legal basis applies, you have successfully objected, or the processing is unlawful.
  • Restriction – to request that processing be limited in the circumstances specified by law.
  • Data portability – to receive data you provided to us in a structured, commonly used, machine-readable format, where processing is based on consent or contract and carried out by automated means.
  • Objection – to object, on grounds relating to your particular situation, to processing based on Art. 6(1)(e) or (f) GDPR. We will stop such processing unless compelling legitimate grounds override your interests, rights and freedoms, or the processing is required for legal claims.
  • Withdrawal of consent – to withdraw consent at any time with effect for the future. Withdrawal does not affect processing carried out before it.
  • Complaint – to lodge a complaint with a competent supervisory authority, including in the Member State of your residence, workplace or the alleged infringement.

The supervisory authority responsible for Limbic Entertainment GmbH is the Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit), Wiesbaden, Germany – www.datenschutz.hessen.de

To exercise your rights, contact us at info@limbic-entertainment.com. We may request information reasonably necessary to identify the relevant records and verify the request.


IV. Contact by email

1. Data and purposes

When you contact us by email, we process the information you provide – such as your email address, name, message content, attachments and related correspondence – to respond to your request and manage the communication.

2. Legal basis

The legal basis is Art. 6(1)(f) GDPR, based on our legitimate interest in handling enquiries. Where the communication concerns a contract or pre-contractual steps, Art. 6(1)(b) GDPR also applies. Where processing is required by law, Art. 6(1)(c) GDPR applies.

3. Retention

Correspondence is deleted when no longer required for the relevant purpose, subject to statutory retention duties and the need to retain information for legal claims. Routine enquiries are generally deleted within 24 months after the matter is closed.


V. Website hosting and server logs

When you visit our website, the web server may automatically process technical information needed to deliver the website securely and reliably. This may include:

  • IP address
  • date and time of the request
  • requested page or file
  • browser type and version
  • operating system
  • referrer URL
  • hostname or device information transmitted by the browser
  • HTTP status and transferred data volume

This processing is based on Art. 6(1)(f) GDPR. Our legitimate interests are the secure and reliable operation of the website, error diagnosis, protection against misuse, and performance optimisation.

Server logs are normally kept no longer than 30 days, unless a longer period is necessary to investigate a security incident, prevent abuse or comply with a legal obligation. Our website infrastructure is operated in Germany or elsewhere in the European Economic Area. Technical service providers may have access where necessary to operate and secure the website.


VI. In-game data processing – Corsair Cove

This section applies when you install, launch or play Corsair Cove (the “Game”). It describes processing carried out by Limbic Entertainment GmbH in connection with optional game analytics and technical telemetry. Platform and storefront operators may separately process information under their own privacy notices.

1. Categories of data

If you consent to optional analytics, we may process the following:

  • A randomly generated installation identifier, used to distinguish one game installation from another (a pseudonymous value: Limbic does not intentionally link it to your name or email address).
  • Technical and device information, such as game version, operating system, device type, CPU/GPU class, memory, graphics settings and language settings.
  • Gameplay and session information, such as session start and end times, playtime, progression, levels reached, selected settings, feature use and in-game events.
  • Crash reports, error logs and diagnostic information. Crash reports are sent only after you confirm at the time of the crash.
  • IP address, processed transiently by network and service providers. It may be used to derive an approximate country or region. Limbic does not use precise geolocation for analytics.
  • Platform or storefront information needed to understand which supported platform or store the Game is running on.
  • Your analytics consent status and changes to that preference.

The Game contains no chat or private messaging features. Some free-text fields exist (for example, save game names); please do not enter personal information into them. We do not intentionally collect special categories of personal data through optional game analytics.

2. Purposes

  • understanding how players use game systems and features
  • balancing gameplay, progression and the in-game economy
  • improving performance, stability and usability
  • detecting and resolving crashes, bugs and technical problems
  • planning patches, updates and future content
  • producing aggregated statistics about the Game

3. Consent and analytics settings

Optional game analytics is based on your consent under Art. 6(1)(a) GDPR. On first launch, you may allow or decline optional analytics. Declining does not prevent normal use of the Game.

You can change your choice at any time under Settings > Gameplay > Game Analytics. Withdrawal stops future analytics collection. In addition, when you withdraw consent, the Game automatically submits a request to Unity to delete the analytics data associated with your installation identifier; deletion is then carried out by Unity in accordance with its own processes and documentation.

If you decline or withdraw consent, Limbic will not activate or send optional gameplay analytics after your choice has been recorded. Certain strictly necessary platform, security, authentication or network communications may nevertheless be processed by the relevant storefront, platform operator or technical service provider independently of Limbic’s optional analytics. Such processing is governed by that provider’s terms and privacy notice.

4. Analytics and technical service providers

We use the following providers in connection with optional game analytics and technical services:

Unity Technologies – Unity Analytics / Unity Gaming Services, for optional gameplay analytics and technical measurement. Data: installation identifier, gameplay events, session and technical/device information, and IP address. To our knowledge and per Unity’s documentation, the IP address is used transiently to derive an approximate country or region; Limbic does not store IP addresses from game analytics. More information: https://unity.com/legal/game-player-and-app-user-privacy-policy

Epic Games, Inc. – Epic Online Services, for enabled platform and online-service functions, including platform utilisation information and related technical services. Data: platform/service information, technical data and approximate region where applicable to the enabled service. More information: https://www.epicgames.com/site/en-US/privacypolicy

Functional Software, Inc. (Sentry) – crash and error reporting. When the Game crashes, you are asked to confirm before a report is sent. Data: crash and error details (e.g. stack traces), technical and device information, and game state at the time of the crash. More information: https://sentry.io/privacy/

Depending on the specific service and processing activity, Unity, Epic or Sentry may act as our processor or as an independent controller for processing performed for its own legally defined purposes. Their privacy documentation provides further information.

5. International transfers

Unity, Epic and Sentry may process personal data outside the European Economic Area, including in the United States. Where an international transfer requires safeguards, the relevant provider relies on an applicable transfer mechanism, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, with supplementary safeguards where required.

6. Retention

  • Gameplay analytics and technical telemetry linked to an installation identifier are retained by Unity for 13 months by default, then deleted.
  • Crash and diagnostic reports are retained by our crash-reporting provider for a maximum of 90 days.
  • Data processed via Epic Online Services is retained by Epic in accordance with its privacy policy, which provides that information is kept only as long as reasonably needed for the stated purposes.
  • Consent records are retained as long as reasonably necessary to demonstrate compliance with data protection requirements.

Where provider settings permit shorter retention, we may apply a shorter period. Aggregated information that no longer relates to an identifiable person or installation may be retained for statistical and product-planning purposes.

7. Exercising rights regarding game analytics

Your most direct control is in the Game itself: you can withdraw consent at any time under Settings > Gameplay > Game Analytics. This stops any further analytics collection immediately and automatically triggers a request to Unity to delete the analytics data associated with your installation identifier (see Section VI.3).

For any other request or question about game analytics, contact info@limbic-entertainment.com – we respond to all enquiries. Please note, however, that analytics data is linked only to an installation identifier, not to your name or email address, so we generally cannot match stored analytics records to an individual person. In accordance with Art. 11 GDPR, the rights under Arts. 15 to 20 GDPR (access, rectification, erasure, restriction, portability) therefore apply only where you can provide information that enables identification, such as the installation identifier. We will not ask for more personal information than reasonably necessary to locate the relevant records.

Independently of any request, analytics data is automatically deleted or irreversibly aggregated within the retention periods stated above and is not used to identify you personally.

8. Platforms and storefronts

When the Game is distributed or played through a third-party platform or storefront – such as Steam, Microsoft Store, Xbox or PC Game Pass – that operator may independently process account, purchase, achievement, playtime, cloud-save, multiplayer, security and device information. Limbic does not control that independent processing. Please consult the privacy notice of the platform through which you obtained or access the Game.

9. Children

The Game is not directed specifically at children below the minimum age required by the applicable platform or local law. Where consent is required and applicable law requires authorisation from a holder of parental responsibility, the relevant consent requirements apply.


VII. Changes to this Privacy Policy

We may update this Privacy Policy when our services, providers, legal obligations or data processing activities change. The current version is published on our website. Material changes may also be communicated through the Game or the relevant platform where appropriate.

Last updated: 15 July 2026